Privacy Policy

Big Top Web Development LLC
Effective Date: September 29, 2026

Big Top Web Development LLC (“Big Top,” “we,” “us,” or “our”) operates the website bigtopwebdevelopment.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information.

By using the Site, you agree to the collection and use of information as described in this policy.

Information We Collect

Information You Provide

When you fill out our contact form or otherwise reach out to us, we may collect the following:

• Name
• Email address
• Phone number (optional)
• Business name or website
• The type of request (a quote, a free audit, or a question) and the service or plan you are asking about
• What you want more of, such as calls, bookings, or sales (optional)
• Project or request details

We only collect this information when you voluntarily submit it through our contact form, our booking page, by email, by phone, or by text message.

Our contact form is delivered to our email by Web3Forms, a form service. Web3Forms processes what you submit in order to deliver it to us; see the Web3Forms Privacy Policy.

If you book a call, you do so on a Google Calendar booking page. Google collects the details you enter there, such as your name and email address, and shares them with us so we can hold the call; see Google’s Privacy Policy.

Information Collected Automatically

When you visit the Site, certain information is collected automatically through Google Analytics, a web analytics service provided by Google LLC. This may include:

• IP address (anonymized by default in Google Analytics 4)
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or source
• General geographic location (city or region level, not precise location)
• Device type (desktop, tablet, or mobile)

Google Analytics uses cookies and similar technologies to collect this data. No personally identifiable information is collected through Google Analytics as we have configured it.

For more information about how Google processes this data, visit Google’s Privacy Policy and How Google Uses Data When You Use Our Partner’s Sites or Apps.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and contact form submissions
• To provide quotes, audits, and information about our services
• To understand how visitors use our Site so we can improve its content and performance
• To communicate with you about a project or ongoing service

We do not use your information for automated decision-making or profiling.

Cookies

The Site uses cookies solely in connection with Google Analytics. These cookies help us understand visitor behavior such as which pages are viewed and how long visitors spend on the Site.

You can control or disable cookies through your browser settings. Disabling cookies will not affect your ability to view the Site, but it may limit our ability to analyze traffic patterns.

We do not use cookies for advertising, retargeting, or any purpose other than website analytics.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share information only in the following limited circumstances:

• Web3Forms: Information you submit through our contact form passes through Web3Forms so it can be delivered to our email.
• Google Calendar: If you book a call, Google processes your booking details as described above.
• Google Analytics: Anonymized usage data is processed by Google as described above.
• Legal Requirements: We may disclose information if required by law, regulation, legal process, or enforceable governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We would notify you before your information becomes subject to a different privacy policy.

Data Retention

• Contact form submissions: We retain the information you provide through our contact form for as long as needed to respond to your inquiry and for our legitimate business records. You may request deletion at any time.
• Analytics data: Google Analytics data is retained according to Google’s standard retention settings (currently 14 months for Google Analytics 4).

Your Rights and Choices

You have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal information
• Opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On

To exercise any of these rights, contact us using the information below.

Children’s Privacy

The Site is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly.

Security

We take reasonable measures to protect the information you provide from unauthorized access, loss, or misuse. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this page periodically for any changes.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Big Top Web Development LLC
Salisbury, North Carolina
Phone: (980) 330-1534
Email: Contact@bigtopwebdevelopment.com